SuperbilledSuperbilled
Therapist conducting a home visit with a patient
POS 12

Place of Service Code 12: Home

POS Code
12
Telehealth
No

What is Place of Service Code 12?

POS 12 identifies services rendered in the patient's own residence when the provider physically travels to the patient's home to deliver care in person. This distinguishes mobile or home-visit therapy from telehealth (POS 10) and standard office visits. It is used for community-based and in-home therapy programs.

When to Use POS 12

Use POS 12 when you physically travel to the patient's home to provide an in-person therapy session. This is distinct from POS 10, which is reserved for telehealth sessions where the patient happens to be at home.

CPT Codes Commonly Paired with POS 12

These CPT codes are frequently billed with Place of Service 12 in therapy practice:

Billing Notes for POS 12

Important: Reimbursement rates for POS 12 vary significantly by payer; some plans do not cover home-visit therapy at all — verify prior to rendering services. Document travel necessity in the clinical record and note the patient's home address as the service location in Box 32.

Common Mistakes with POS 12

  • Confusing POS 12 (in-person home visit) with POS 10 (telehealth from patient's home)
  • Billing POS 12 without confirming payer coverage for home-based therapy services
  • Not documenting the clinical rationale for why the patient required an in-home visit
  • Omitting the patient's home address in Box 32, causing claim edits

Adding POS 12 to a Superbill

Superbilled lets you specify the Place of Service code on every superbill you generate. When creating a superbill with POS 12, ensure your NPI, the patient's diagnosis code, date of service, fee charged, and amount paid are all included. The correct POS code helps insurers process your claim accurately and avoid unnecessary denials.

Generate a superbill with POS 12 free