A superbill is an itemized receipt that your healthcare provider gives you after a session. Unlike a standard invoice, it includes the specific medical codes insurers need to process a reimbursement claim.
Why Therapists Issue Superbills
When a therapist is out-of-network with your insurance, they cannot bill your insurer directly. Instead, you pay out-of-pocket and submit a superbill to your insurer yourself to get partially reimbursed — often 50-80% of the session cost, depending on your plan.
What a Superbill Must Include
- Provider name, NPI number, and EIN/Tax ID
- License number and state
- Practice address and phone number
- Patient name, date of birth, and insurance ID
- Date of service
- CPT code — the procedure code (e.g., 90837 for 60-minute psychotherapy)
- ICD-10 diagnosis code — e.g., F41.1 for generalized anxiety disorder
- Fee charged and amount paid
- Place of service code — 11 (office) or 02 (telehealth)
- Provider signature
How to Get Reimbursed
- Request a superbill from your therapist after each session (or monthly)
- Log in to your insurance member portal and find the claim submission form
- Upload the superbill and submit
- Wait 2-6 weeks for an Explanation of Benefits (EOB)
- Receive a check or direct deposit for the reimbursable portion
How Superbilled Helps
Superbilled generates insurance-compliant superbill PDFs in under 60 seconds. Therapists enter the session details once, and their clients receive a professional PDF they can submit directly to insurance.