CPT Code 99441: Telephone evaluation and management, 5-10 min

Duration

5-10 min

Typical Fee

$30-$60

Type

Outpatient therapy

Note: Phone-only E/M.

When to Use CPT 99441

Use CPT code 99441 when billing for telephone evaluation and management, 5-10 min. This code is used by licensed therapists (LCSW, LPC, MFT, Psychologist) for outpatient sessions.

Adding CPT 99441 to a Superbill

When generating a superbill with CPT 99441, include the ICD-10 diagnosis code, date of service, fee charged, amount paid, and your NPI number. Superbilled pre-fills common therapy CPT codes automatically.

Common ICD-10 Pairings

These diagnosis codes are frequently used alongside CPT 99441:

F41.1 - Generalized anxiety disorder F32.1 - Major depressive disorder, single episode, moderate F51.01 - Primary insomnia

Documentation Requirements

Document the medical discussion, clinical decision making, and duration of the phone call. This code is for telephone-only encounters, not audio-visual telehealth.

Common Denial Reasons

✗ Call duration under 5 minutes or over 10 minutes
✗ Billed for a call that was scheduling or administrative in nature
✗ Phone E/M not a covered benefit under the patient plan

Reimbursement Expectations

OON reimbursement typically 40-60% of UCR. Expect $12-$36 for brief phone E/M.

Related Guides

Telehealth Therapy Billing: CPT Codes, Modifiers, and Superbills6 min read
Telehealth Superbills: What Must Be Different From In-Person4 min read
Place of Service Codes for Therapy: 02, 10, 11 Explained5 min read

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